Terms and Conditions

Welcome to Wildsino Casino. By accessing our website (https://wildsino-ca.com/), you agree to comply with these Terms and Conditions (“Terms”). Please read them carefully before participating in any gaming activities.

Changes to the Terms and Conditions

Wildsino New reserves the right to modify these Terms at any time to reflect changes in our services, operations, or legal obligations. Players will be notified of any significant changes via email or notifications on the website. It is your responsibility to regularly review the Terms to stay informed about changes. Continued use of the website after changes signifies acceptance of the modifications. If you disagree with any changes, you must immediately cease using the website.

Requirements

To use our services, you must be at least 18 years old or have reached the legal age for gambling in your jurisdiction. Access is restricted to individuals residing in regions where online gaming is legal. It is your responsibility to ensure compliance with local laws.

Account Registration

Each player may register only one account. Registering multiple accounts by the same player may lead to cancellation. During registration, accurate and complete information must be provided. We reserve the right to request verification documents as part of our “Know Your Customer” (KYC) process to ensure regulatory compliance.

Deposits and Withdrawals

Wildsino New supports a wide range of payment methods, including credit/debit cards, e-wallets, and bank transfers, to facilitate transactions. All deposits and withdrawals must be made using accounts in the player’s name to ensure security and compliance with anti-money laundering regulations. The minimum deposit amount is 10 EUR, and withdrawal requests are subject to verification processes that may take up to 72 hours.

We strive to process withdrawals promptly, but processing times may vary depending on the chosen payment method and the completion of the verification process. Transaction fees may apply, and players are responsible for any currency conversion charges that may occur during the payment process. Please check your chosen payment method’s policy for any applicable fees or processing timelines.

Player Responsibilities

Players must ensure the legality of online gambling in their jurisdiction and are responsible for paying any applicable taxes on their winnings. The platform is intended for personal entertainment use only. Commercial use is prohibited, and any fraudulent activity will result in account suspension.

Game Availability and Restrictions

Some games may not be available in certain jurisdictions due to provider restrictions. The use of VPNs to bypass these restrictions is prohibited. Players from certain countries may not be eligible for jackpots.

Anti-Fraud Policy

We implement strict anti-fraud protection measures to maintain the integrity of our platform. Any account involved in fraudulent activities, such as collusion or bonus abuse, may be terminated without prior notice. Our monitoring systems are designed to detect suspicious behavior, and we reserve the right to withhold withdrawals until a thorough investigation is conducted. Players violating these policies may be reported to the relevant authorities.

Liability and Dispute Resolution

Wildsino New is not liable for losses arising from gaming activities, technical issues, or unauthorized access to player accounts. Players are advised to use strong passwords and maintain the confidentiality of their account details. In the event of a dispute, the data on our servers will be considered final and binding. Unresolved disputes through customer service may be submitted to the courts of England for resolution. We strive for fair and transparent dispute resolution practices.

Responsible Gaming

We promote responsible gaming and provide tools to help players manage their gaming activities. Players can set personal deposit limits, loss limits, and session limits through their account settings. Additionally, we offer self-exclusion options for those who need a break from gaming. Our website provides resources and links to professional organizations specializing in support for individuals with gambling-related issues.

If you believe you have a gambling problem, we encourage you to seek help from professional organizations. Our customer service team is trained to assist players in setting up responsible gaming measures and can provide information on available support services.

Dormant Accounts

Accounts inactive for 12 months may incur a monthly fee of 10 EUR or equivalent. Fees will be charged until the balance is zero or the account is reactivated by logging in and resuming activity. Players will be notified of the inactive account status and applicable fees.

These Terms and Conditions are governed by the laws of the United Kingdom. All legal proceedings will be handled by the courts of England. For inquiries, please contact our support team at [email protected].

Canadian Address: 456 Casino Lane, Toronto, ON M5J 2N1, Canada.